Privacy Policy for Operation Homefront


This document is referred to as our Privacy Policy or Terms of Service Agreement.  It was last updated January 31, 2013.  Any transactions with our websites and systems after that date are subject to these terms of service.                                  

Our Commitment to Privacy
Operation Homefront knows how important your privacy is to you. We also know it is important for you to know how information about you is used and shared. We appreciate you trusting that we will use your information sensibly and cautiously. We have created this privacy policy to communicate our practices regarding the collection and dissemination of personal information that can be linked to a specific individual, such as a name, address, phone number, email address, or any other information, provided to us by our donors and Website visitors.

By visiting www.operationhomefront.net you are accepting the practices described in this Privacy Notice and the Terms of Service. This privacy policy will be updated periodically, so please be sure to reread it from time to time.

What Personal Information is Collected on the Website?
We do not use our Web site to collect any personally identifiable information about you other than what you provide voluntarily for various purposes. These purposes include registering to receive e-mail newsletters or other materials, requesting further information from us about projects and services, donating to us, submitting a form on our Website, or simply asking a question. We ask for personal information so that we can fulfill your request and return your message. If you choose not to provide any personal information about yourself, we may not be able to fulfill a request you may have, but you are free to browse.  If you provide personal information, you agree to provide true and accurate information in connection with your registration and to promptly notify us of any changes in the registration information. You must be over 18 to register and use the Website.  We will not intentionally collect or use personal information from users that we have reason to believe are under 18 years of age.   

We receive and store any information you enter on our Website or give us in any other way. This information is retained and used in accordance with existing laws, rules, regulations, and other policies. Generally, we use personally identifiable information to manage the Website, such as to communicate with you, to customize the content for individual visitors, and to provide information about products and services offered by us or by our sponsors.   

What we do with information we collect. 
More specifically, we may use your personal information and non-personal information for the following reasons: 

  • Enter your information into our databases for internal record keeping, reporting, and data analysis. 
  • Communicate with you to obtain your input, provide information on our programs and events, or request contributions. 
  • Improve our programs and services. 
  • Customize the websites according to your interests. 
  • Share information with third parties who help us manage our websites and databases. 
  • Share information with our partners, affiliates, and other third parties who assist us with our activities and programs. These vendors and service providers help us with functions such as fulfilling orders, managing data, processing donations, and marketing. 
  • Share financial donor postal mailing lists with other non-profits. 
  • Share information with third parties as required by law, or a part of a legal process, including tax filing. 
  • Reserve the right to use non-personal information, such as IP addresses, to identify a user when we feel it is necessary to protect the compelling interests of the website, our alumni, donors, customers, or others or to comply with laws, court orders, or law enforcement requests. 

Under special circumstances we may, and you authorize us to, disclose personally identifiable information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws (such as the Electronic Communications Privacy Act, as amended) or government regulations, comply with legal process or law enforcement requests, commence legal actions to protect our rights or property or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of the Website Terms of Service. 

What Anonymous Information is Collected on this Web Site?
Anonymous information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor's identity.

How does this Web Site use Cookies?
The Operation Homefront web site may use “cookies” and similar means to collect statistical information. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and are designed to be read only by a web server in the domain that issued the cookie to you. Operation Homefront uses cookies to identify your browser as you visit pages on our web. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow us to gather anonymous information. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.

Data Security
Personally identifiable information is stored on our server and is not publicly accessible. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take reasonable precautions and have security measures in place to protect the loss, misuse and alteration of the information under our control. Additionally, sensitive data such as credit card numbers are encrypted using SSL and other industry standard measures, to provide an additional level of security.  Although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.  Operation Homefront Level is not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information.  You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the Website.

External Links
This Website may contain links to other Websites. Please note that when you click on one of these links, you are entering another site. Links to other web sites do not imply endorsement of the materials disseminated at those web sites. We encourage you to read the privacy statements of these linked Websites as their privacy policy may differ from ours. Operation Homefront is not responsible for the materials contained at any Website linked to this site. 

Choice/Opt-Out
If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists at the address, email or phone numbers below.   

California law permits California residents to request certain information regarding out disclosure of personal information to third parties for their direct marketing purposes.  To make such a request, please send an e-mail. 

For More Information
If you have any questions, concerns, or comments about this privacy policy, please contact Operation Homefront via e-mail at info@operationhomefront.net or by calling 210-659-7756 or write to us at:

Operation Homefront
8930 Fourwinds Drive, Suite 340
San Antonio, TX 78239